Privacy Policy

Who we are

This website is operated by Advance Infra (1001285355 Ontario Inc.), a construction company based in Brampton, Ontario. In this policy, “we”, “us” and “our” mean Advance Infra. We handle personal information in line with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario law.

What we collect

We keep personal information to a minimum. The information we may receive is:

• Information you give us. If you use the quote request form, call us or email us, we receive the details you choose to share, such as your name, email address, phone number, company, project location and a description of your project.
• Technical information. Like most websites, our hosting provider automatically processes basic technical data when a page is loaded, such as your IP address, browser type, device type and the pages requested. This is used to deliver the site, keep it secure and fix faults.

We do not ask for payment details, government identification numbers or other sensitive information through this website.

The quote request form

The quote request form prepares an email to us using your own email app. Nothing is sent until you press send in that email, and the message then travels through your email provider and ours. If you would rather not use the form, you can phone or email us directly using the details below.

How we use your information

• To reply to your enquiry and prepare quotes for your project.
• To manage and deliver work we are engaged to do.
• To keep this website secure and working properly.
• To meet legal, tax and contractual obligations.

We do not sell your personal information, and we do not use it for advertising.

Cookies and tracking

This website does not use advertising or analytics cookies, and it does not track you across other websites. If we add analytics in future, we will update this policy first. Where a project page embeds a video from a third party such as YouTube, that provider may set its own cookies when you play the video and is responsible for its own privacy practices.

Who we share it with

We share personal information only where needed to run our business and this website, and only with:

• Service providers that host this website, store its photos and videos, or provide our email, under obligations to protect the data.
• Engineers, suppliers, subcontractors or consultants working with us on your project, when you have asked us to quote or build for you.
• Authorities or professional advisers, when the law requires it or to protect our legal rights.

Some of our service providers store data on servers outside Canada, including in the United States, where local laws may apply.

How long we keep it

We keep enquiry and project records only as long as needed for the purposes above, including any period the law requires us to keep business records. When information is no longer needed, we delete or anonymize it.

How we protect it

We use reasonable safeguards, including encrypted connections (HTTPS) on this website and access controls on our systems. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your rights

You can ask us what personal information we hold about you, ask us to correct it, ask us to delete it, or withdraw your consent to our using it, subject to legal and contractual limits. To do any of this, contact us using the details below. We will respond within a reasonable time.

If you are not satisfied with our response, you can contact the Office of the Privacy Commissioner of Canada at www.priv.gc.ca.

Photos and videos

All photographs and videos on this website are original works of Advance Infra and are protected by copyright. They may not be copied, downloaded, reproduced or used in any way without our written permission.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last changed.

Contact us

Advance Infra (1001285355 Ontario Inc.)
18 Crannyfield Dr, Brampton, ON L7A 3X2
Phone: 416-414-8745
Email: office@advanceinfra.ca